PRIVACY POLICY
StudioTreta (“company,” “we,” “our,” “us”) respects an individual’s privacy and is committed to protecting it. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and transfer Personal Information through platforms controlled by the Company, viz., studiotreta.in (the “Platform”), of the individuals who browse or access the Platform or provide information on or through the Platform, or whose information the Company otherwise collects, receives, or processes in connection with the offer and sale of its premium apparel and products (hereinafter, collectively referred to as “Customers,” “you,” or “your”).
By accessing and/or using our Platform, you consent to the collection and use of the information you disclose in accordance with this Policy. If you are not comfortable with any of the terms described in this Policy, you may choose to discontinue the usage of the Platform.
Further, you agree and consent to receive all communications related to our services on the mobile number provided by you, even if such mobile number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018 (“TRAI Regulations”).
1. COLLECTION OF YOUR PERSONAL INFORMATION We communicate with you through a variety of means, including our platform, email, phone, or text messaging. We collect personal information in the following ways:
Direct Submission: When you create an account, order a garment, fill out a survey, or post a review, we may ask you to provide certain information such as your name, mailing address, email address, telephone number, and payment details.
Other Sources: We might receive information about you from other sources, such as delivery information from logistics partners, to correct our records and deliver your next purchase seamlessly.
2. WHAT PERSONAL INFORMATION DO WE COLLECT?
Your name, e-mail and postal addresses, phone number(s), and country.
Date of birth, language preference, and location.
Product interest information, your opinions, and individual sizing/style preferences.
Financial information such as bank account, credit card, or debit card details for purchasing on our platform.
Technical data including device, system, and application software information.
3. PURPOSE OF COLLECTION
To verify your identity and fulfill product purchases.
To communicate with you about your account and activities.
To send updates regarding order status, exclusive collections, and offers.
To learn more about your shopping preferences and improve your luxury experience.
To comply with our legal obligations.
4. SHARING AND SECURITY We do not rent or sell your personal information to any third party. We may share your information strictly with authorized service providers who perform services on our behalf (e.g., premium courier partners, payment gateways). We incorporate strict security measures such as encryption and authentication tools to protect your data. If you discover a security vulnerability, please notify us immediately at info@studiotreta.in.
GRIEVANCE OFFICER In accordance with the Information Technology Act 2000 and the Consumer Protection Act 2019, the contact details of the Grievance Officer are:
Name: Harshit Sharma & Abhishek Sharma
Address: Delhi, India
Email: info@studiotreta.in